Privacy Policy
Last updated: October 10, 2025
1. Introduction
Welcome to DMU. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal information. The policy applies to information collected through our website and related services (the "Site").
2. Information We Collect
2.1 Information you provide directly
We collect information you provide when you contact us, register for a service, request a demo, sign up for newsletters, or otherwise communicate with us. This may include:
- Name
- Email address
- Phone number
- Company name and job title
- Any additional information you include in messages or forms
2.2 Information collected automatically
When you use the Site, we automatically collect certain information about your device and use of the Site, including:
- IP address
- Browser and device information
- Pages visited, time spent, and navigation paths
- Referring URLs and search terms
2.3 Cookies and similar technologies
We use cookies, web beacons, and similar technologies to operate and improve the Site, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. The Site also uses third-party analytics (for example, Google Analytics) which may set cookies on your device.
3. How We Use Your Information
We use the information we collect for purposes such as:
- Responding to inquiries and communicating with you
- Providing and improving our services, content, and website
- Managing demos, trials, and product communications
- Sending marketing communications (where permitted)
- Detecting, preventing, and addressing technical issues or security incidents
4. Legal Basis for Processing (where applicable)
Depending on your location and the service, we process personal data based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, or legitimate business interests (such as improving services and protecting against fraud).
5. Sharing and Disclosure
We may share personal information with:
- Service providers who perform services on our behalf (hosting, analytics, email delivery)
- Professional advisors (legal, accounting) where necessary
- Third parties in connection with a merger, acquisition, or sale of assets
- When required by law or to protect rights, safety, or property
6. Third-Party Links and Services
The Site may contain links to third-party websites and services. We are not responsible for the privacy practices or content of third parties. We recommend reviewing their privacy policies before providing personal data.
7. Data Retention
We retain personal information only as long as necessary to provide the services and for legitimate business purposes, to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Security
We implement reasonable technical and organizational measures to protect personal data. No system can be 100% secure; we cannot guarantee absolute security but strive to secure information appropriately.
9. Your Rights
Where applicable, you may have rights to access, correct, delete, or restrict processing of your personal data, and to receive a copy or portability of your data. To exercise these rights, contact us at info@dmu.com.pk. We will respond in accordance with local law.
10. International Transfers
If we transfer personal data across borders, we will take steps to ensure appropriate safeguards are in place in accordance with applicable law.
11. Children's Privacy
The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If we learn we have collected such information, we will take steps to delete it.
12. Changes to this Policy
We may update this policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: info@dmu.com.pk
Address: Islamabad, Pakistan